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Psychiatric Emergency Response Team (PERT)

Information provided by: County of San Diego Mental Health Services

Provides emergency assessment and referral for individuals in behavioral health crisis who come to the attention of law enforcement through phone calls from community members or in-field law enforcement request for emergency assistance. Pairs licensed mental health clinicians with uniformed law enforcement officers/deputies. Clinicians are also partnered with law enforcement homeless outreach teams to provide proactive preventative connection to services.


  • Hours24 hours a day, 7 days a week; PERT Team: 6:00 am-10:00 pm, Monday-Sunday
  • Area(s) Served:San Diego County
  • Fees:No fees
  • Application Process:Call for more information
  • Eligibility Requirements:Not limited for those experiencing a mental health emergency. No Documents Required. Law enforcement will dispatch to an available PERT unit (760) 931-2100 Carlsbad Police Department (619) 691-5151 Chula Vista Police Department (619) 522-7350 Coronado Police Department (619) 579-3311 El Cajon Police Department (760) 839-4722 Escondido Police Department (619) 686-6272 Harbor Police Department (619) 667-1400 La Mesa Police Department (619) 336-4411 National City Police Department (760) 435-4900 Oceanside Police Department (619) 531-2000 San Diego Police Department (858) 565-5200 County San Diego Sheriff Department
  • Acronym:PERT
  • Transportation:Not Applicable


  • Spanish;Interpretation services available;Please call for more information;Farsi;Korean;Tagalog
  based on 13 review(s)
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User Reviews

9/27/2018 2:01:52 AM

Five PERT police officers were at our home five minutes after we made the call. Our adult son was in the midst of a psychotic episode, off his meds, paranoid, delusional and threatening to kill us. They spent a good half hour talking to him calmly, and he left with them. He was stabilized at the psychiatric hospital, spent two weeks at a crisis center, and for the first time, has allowed us to be a part of his medical plan. We owe it to the San Diego PERT team for literally saving his life and our relationship. Thank you. It’s been two months, our son is now on a monthly long acting injection for his serious mental illness, and is doing well.
10/24/2018 5:06:09 PM

Responsive, caring and helpful. We appreciate the professionalism and advice.
5/3/2018 8:27:09 PM

Literally saved my life. Basil. ????
11/19/2019 7:32:11 AM

They were very helpful when my mentally ill child needed help during a manic phase. They de-escilated the situation and took him for help. The PERT officer interviewed me and then interviewed my child separately to get a complete picture of his condition. Their response was quick and professional. I am so thankful they are here to help!
Santee resident
5/31/2019 11:38:50 AM

the whole idea of the team id to evaluate a situation. dis arm it. for example if a widow is so lost and feels like ending it all. This person is not a threat to anyone but themselves. Why handcuffs and the humiliation and the rubber room and strip search. complete humiliation is not the way to assist ANYONE. No mental illness, had a complete full history, opened door... no resistance. Why??? total humiliation?????????
Kelly white
9/7/2017 12:13:35 PM

Pert team need hired interpter for me to understand what pert doing .
10/6/2017 1:21:28 PM

I called the Sheriff's Department requesting a PERT team to come out and access my daughter-in-law, who has been refusing treatment and her mental health has been spiraling downward. Despite our best efforts to get her help, everyone we talked to said if all else fails, call 911 and request a PERT team. The end result is that my daughter-in-law has been charged with Felony Domestic Violence, Child Endangerment and Obstruction of an Individual to call 911. None of which is warranted...we asked for PERT and did not get it. Now we are trying to advocate for PERT before her arraignment. This is not how the process should have evolved. PERT serves a very real purpose, but be prepared to follow up and advocate, advocate til you actually get some help for your loved one. How can someone be arrested for Felony Child Endangerment and not be considered a danger to others? That is the criteria for a PERT evaluation that could have taken her to a mental health facility and not jail.Now she is in t
Ms Beltran
11/26/2016 2:48:47 PM

Our family was experiencing an emergency and we could not get this team to assist because there was no one on duty. But Pert claims 7 days a week.
Withheld by Request
9/1/2017 7:11:44 AM

My interaction with a Sheriffs' PERT Team didn't go well on 21 Aug 2017. They made no attempt to de-escalate the situation and simply hauled me off on a Code 5150 72 hour Involuntary Hold. Refused my request to contact Legal Counsel. I ended up being held for two days before they realized I shouldn't have been detained against my will. I was never interviewed by the PERT LMFT who is supposed to be trained to evaluate the Mental Health individual. Was never read any of the required forms, and was not given the Patient Rights as required by law.

10/13/2019 6:22:28 PM

1/29/2020 11:35:00 AM

I am so dissapointed with this team.. I work for a primary care clinic and last night we had a patient stating that he wantes to shoot himself.. luckily he didnt had any weapons on him, We waited for 4 hours the clinic was already closed and we stayed extra wich I didnt mind I was worried for the patient and we kept calling 911 saying that PERT didnt have anybody to attend the case and police didnt have anybody to go and help him, the operator even said she was going to make an exception because we kept calling and it was a suicidal matter ( but in a annoyed type of voice) but nobody came. I can't beleive nobody cared! this person wanted to take his life, I dont know what he's been going through we he kept saying that he needed help and that he wantes to end everything... I am so dissapointed , heart broken that there was no answer for this call and everybody stating that there were more urgent matters than a suicidal person.
2/25/2020 3:42:40 PM

HORRIBLE experience with San Diego PD PERT and the officers who responded to our request for assistance with one of our adult children who was struggling and in crisis. The PERT clinician was rude and condescending and blatantly lied in her report. Our child was seen in the ER and every doctor that examined him stated he did not need to be placed on a hold and that there was no indication whatsoever of what the PERT clinician had written in her report. Our child needed help, not stripped naked and held against their will for 8 hours. We have always been pro law enforcement and mental health but we will never call again. SDPD has a long history of rude, unprofessional, and unethical behavior towards citizens. Our next steps will be to file a complaint through an attorney. Our child’s civil rights were definitely violated.
9/13/2018 6:07:24 PM

This is definitely a good tool if used properly by SDCS to assess a true psychiatric issue in the community. There are definitely those in the community who need an assist here. That said, it may also be abused if there is no oversight by the police. It is a weapon they can use to brand someones record with a 5150 to basically render them unemployable. If you insult an officer, you may find your self in this situation.

Record last updated: 1/7/2020